Delivery charges within the Netherlands: free
International orders, outside of the Netherlands, are priced based on FedEx location zoning. Your estimated price will be shown in your cart before checkout.
Within The Netherlands Post NL states to deliver envelopes and packages within 2 - 3 working days. Post NL delivers from Monday till Friday between 09.00 till 17.00 HRS. Post NL will do two attempts to deliver your order. When you are not at home both times, your order will be delivered at the nearest post office. Post NL will leave a message at your home at which post office you can pick up your package.
If you are not at home to receive a package or you are giving your purchase as a gift you can select to have the order delivered at a different address from the invoice address.
Please note that International orders may take longer to process and deliver.
All orders are shipped via Fedex - International Priority. Once an order has been placed and payment/s are received, the order will be sent within 1-3 business days. Fedex - International Priority will ensure you receive your order within 2 - 4 business days from the time of postage!
Should there be any issues with your parcel not arriving within this time frame, please email info@soakupsummer.com where you will be supplied with a tracking reference number to locate the whereabouts of your parcel.
Shipments outside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient.
Rates vary by country and by what was ordered so we are not able to supply an estimated cost. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Soak up Summer is not responsible for lost or stolen packages if confirmed delivery.
The customer accepts full responsibly for any loss or damage to these items.